July 9, 2008
Next SirsiDynix Institute
Video on the Web: A Primer
Date : Jul 15, 2008
Start Time : 11 a.m. Eastern
Length: 1 hour
Video on the web is one of today's hottest social networking trends. But what can this emerging technology do for libraries? What is a videoblog and why use one on your library's website? This in-depth session answers these questions and more. Come explore how libraries are using video for outreach and learning through a variety of case studies, discover tips on what types of content work best for different types of libraries, and learn what to consider when planning for and implementing videocasting at your library.
Presenter: David Lee King
David Lee King is the Digital Branch & Services Manager at the Topeka & Shawnee County Public Library, where he plans, implements, and experiments with emerging technology trends. He has spoken in the U.S. and Canada about emerging trends, website usability and management, digital experience planning, and managing techie staff, and has been published in many library-related journals. David was named a Library Journal Mover and Shaker for 2008, and writes the Internet Spotlight column in Public Libraries Magazine with Michael Porter. David maintains a blog at http://www.davidleeking.com
Stephen
Posted by stephen at 12:21 AM | Comments (0)
June 5, 2008
Marshall Breeding on Beyond Web 2.0 at the SirsiDynix Institute
You are invited to attend the upcoming SirsiDynix Institute webinar – Friday, May 13 at 11 a.m. EST.
Please follow the link to register for this webinar:
http://www.sirsidynixinstitute.com/register.php
June 13, 2008 - 11 a.m. EST
Marshall Breeding, Library Technology Consultant and Author
Beyond Web 2.0: Taking the social read-write Web to the enterprise level
Over the past few years, many libraries have eagerly embraced Web 2.0 technologies. Blogs, wikis and social engagement with patrons have become commonplace. These new approaches to the Web are no longer considered new and cutting edge and the Web is changing at a much faster rate. It's time to consider what comes next in the world of Web technologies.
Breeding will give his thoughts on how libraries can take Web 2.0 technologies to the next level and integrate these technologies into their core automation infrastructure to better support their strategic missions. Up until now, Web 2.0 technologies have been implemented mostly through informal processes. As the Web 2.0-inspired technologies mature, they need to become more central to a library's strategic mission and become integrated into its fundamental infrastructure. Tune in for Marshall Breeding's view of life beyond Web 2.0.
About the Presenter:
Marshall Breeding is library technology officer at Vanderbilt University's Jean and Alexander Heard Library and a leading library technology consultant. He is a prolific author who has written nine books and more than 100 articles on topics including library automation, Internet technology, networking, and library trends. As an accomplished speaker, Breeding has made more than 100 presentations to the library community through professional conferences and technology user group meetings. Online, Breeding maintains Library Technology Guides, a comprehensive resource and content site related to library automation, and lib-web-cats, a directory of libraries throughout the world.
Register today to receive your webinar log in information and to hear Marshall Breeding's presentation Friday, June 13!
Stephen
Posted by stephen at 9:04 AM | Comments (0)
May 9, 2008
SirsiDynix Institute Announces Upcoming Webinars
I am really pleased with thias great group of stellar presenters for the next few months at the SirsiDynix Institute.
Stephen
SirsiDynix Institute Announces Upcoming Webinars
“Open Libraries” theme continues in spring and summer 2008"
HUNTSVILLE, Ala., May 9, 2008 – The SirsiDynix Institute, a forum for professional development in the library community, announced its webinar schedule for late spring and summer 2008. In keeping with the SirsiDynix Institute’s mission to help grow the skills of library professionals, the SirsiDynix Institute will focus on “Open Libraries.” The theme centers on the “openness” that characterizes successful libraries — open partnerships, open approaches, open technologies, open dialog and open communities.
The following webinars are scheduled over the course of the summer, including:
· “Trends in e-Learning: What Does It Mean for Libraries?” on May 21, with Frank Cervone, professor of education and director of the Library, Information and Media Studies program at Chicago State University. Cervone will focus on how availability and interoperability are changing the way e-learning is being delivered as well how developments in open access as well as social networking are changing the way e-learning occurs.
· “Beyond Web 2.0: Taking the Social Read-Write Web to the Enterprise Level” on June 13, with Marshall Breeding, director for innovative technologies and research at the Jean and Alexander Heard Library at Vanderbilt University. Breeding will give his view of how libraries can take Web 2.0 technologies to the next level and integrate them into their core automation infrastructure to better support their strategic missions.
· “Video on the Web: A Primer” in on July 15 with David Lee King, digital branch and services manager at Topeka and Shawnee Library in Kansas. King will teach attendees to explore how libraries are using video for outreach and learning through a variety of case studies, discover tips on what types of content work best for different types of libraries, and learn what to consider when planning for and implementing videocasting at your library.
· “Tame the Web” in August, Michael Stephens, assistant professor at Dominican University’s Graduate School of Library and Information Sciences, and a leading library blogger. Stephens will share his insights on open libraries.
“We have a fabulous schedule for this quarter and are thrilled to have so many well-respected industry leaders willing to share their time and expertise with the SirsiDynix Institute,” said Stephen Abram. “Their willingness to give to the industry in this way is integral to the mission of the SirsiDynix Institute.”
Upcoming SirsiDynix Institute events will be posted on the SirsiDynix Institute website, www.sirsidynixinstitute.com. Archives, including podcasts and Windows Media files are also available to revisit after the event at the SirsiDynix Institute website. All SirsiDynix Institute sessions are scheduled for 11:00 a.m. Eastern Time, unless otherwise specified. Additional special and international events will be announced throughout the year.
# # #
About the SirsiDynix Institute
The SirsiDynix institute was founded in 2003 and is funded by SirsiDynix, the global leader in strategic technology solutions. The SirsiDynix Institute is a forum for professional development in the library community. Monthly webinars, the SirsiDynix Institute Executive Conference and other events provide librarians with access to industry leaders and a forum to keep up to date on relevant issues and trends impacting libraries. The mission of the SirsiDynix Institute is to support librarianship and advance the work of librarians around the world. The focus of the SirsiDynix Institute is on library issues, not products. More information on the SirsiDynix Institute is available at www.sirsidynixinstitute.com.
FOR FURTHER INFORMATION:
Melanie Sollid
1.256.704.7127
melanie.sollid@sirsidynix.com
Posted by stephen at 8:34 PM | Comments (0)
May 7, 2008
Next Free SirsiDynix Institute Event
Upcoming free SirsiDynix Institute Event
Trends in e-learning: What does it mean for libraries?
Date : May 21, 2008
Start Time : 11 a.m. Eastern
Length : 1 hour
While in some sectors e-learning may seem "old hat", the world of e-learning continues to change at a rapid pace. With newer technologies such as mobile devices, technologies such as Second Life, litigation in the e-learning vendor arena, and evolving standards, e-learning remains a dynamic area that we have to keep our eye on. And while many libraries have fully developed e-learning environments, many are just getting beginning to explore the possibilities. This workshop will focus on issues related to how availability and interoperability are changing the way e-learning is being delivered as well how developments in open source and open access as well as social networking are changing the way e-learning occurs.
Frank Cervone —Professor of Education and Director of the Library, Information, and Media Studies program, Chicago State University
The author of numerous articles and four books on topics related to information technology, he writes a regular column for OCLC Systems and Services: International Digital Library Perspectives and has been an invited speaker at library conferences in the United States, Canada, Great Britain, Australia, and Brazil. He was a member of the NISO working group on metasearch and is the past chair of the CARLI (Consortium of Academic and Research Libraries in Illinois) Learning Objects Task Force. He has a MSEd with a specialization in online teaching and learning from the California State University, an MA in Information Technology Management from DePaul University and a Ph.D. in Management and Information Systems from Northcentral University.
Stephen
Posted by stephen at 10:10 AM | Comments (0)
April 16, 2008
Executive Track Results
The folks who particicipated in the SirsiDynix SuperConference Executive Track round table discussions have asked for the PPT's of their summaries. Here they are. If you weren't there they'll be a bit out of context. Be sure to attend next year!
Stephen
Posted by stephen at 7:12 PM | Comments (0)
April 15, 2008
SirsiDynix SuperConference Executive Track
I also got to open the SirsiDynix SuperConference Executive Track with the theme "Open Libraries". This year we explored what it means to be truly open to ideas, our communities, to learning, and more. Here are my slides:
The SirsiDynix SuperConference Executive Track is one of my favourite things to do every year with my colleagues. This year we had amazing presentations from Lee Rainie, Deb Jacobs, Terri Fredericka, Lesley Boughton, and SD executives. We also had some great discussions about new and improved strategies.
I can hardly wait until we do it up even bigger in Dallas next year.
Stephen
Posted by stephen at 3:53 PM | Comments (0)
SirsiDynix SuperConference Endnote
Also last week, I did the endnote for the SirsiDynix SuperConference in Detroit.
It was just before the conference-wide party and dance so I tried to end on time. (grin) Here are the slides, as promised.
Libraries That Learn: Keeping Up & Building Capacity for Change
A few folks asked for the link to the 23 Things summaries on my blog so here it is:
The 23 Things / Learning 2.0http://stephenslighthouse.sirsidynix.com/archives/2008/02/the_23_things_l.html
Stephen
Posted by stephen at 3:49 PM | Comments (0)
April 7, 2008
The April SirsiDynix Institute
We just heard Lee Rainie's excellent speech at the SirsiDynix Executive Session at SirsiDynix SuperConference here in Detroit. I can't wait for the SDI on April 18th and you're all invited. Sign up soon. It's free.
You are invited to attend the upcoming SirsiDynix Institute webinar – Friday, April 18, 2008 at 11 a.m. EST.
Please follow the link to register for this webinar:
http://www.sirsidynixinstitute.com/register.php
April 18, 2008 - 11 a.m. EST
Lee Rainie, Director, Pew Internet & American Life Project and Stephen Abram, SirsiDynix Vice President of Innovation
Maximizing the Power of the Web: Pew Internet & American Life Project's 2007 Findings
Lee Rainie will share with attendees the latest from his research into how individuals are using the internet and being affected by it. For library leaders seeking to maximize the power of the Web, Lee will bring to light valuable findings, theories, and arguable conclusions based on his project's research.
Attendees will no doubt be interested in discussing one of Pew's latest studies, which revealed just how much young adults and others in the U.S. continue to use public libraries for the Internet and also books. "The age of books isn't yet over," Rainie told the Associated Press. His project's study paid particular attention to the information-seeking activities of lower-income citizens and where libraries fit into their worlds.
During this session, Stephen Abram will interview Rainie about the year's findings, upcoming trends for libraries and Internet, and much more. Take this opportunity to listen on two of the luminaries in the library and technology communities discuss what's next for the library world.
About the Presenters:
Lee Rainie —Director Pew Internet & American Life Project
Lee Rainie is the founding Director of the Pew Internet & American Life Project. Since December 1999, the Washington D.C. research center has examined how people's Internet use affects their families, communities, health care, education, civic and political life, and work places.
The Project has issued more than 80 reports based on surveys and other research on these social issues and important public policy questions such as trust and privacy online, e-government, intellectual property, broadband adoption, and the digital divides.
Prior to receiving the grant, he was managing editor of U.S. News & World Report. He is a graduate of Harvard College and has a master's degree in political science from Long Island University.
Stephen Abram —VP of Innovation, SirsiDynix
Stephen Abram, MLS, is President 2008 of SLA and the past-President of the Canadian and Ontario Library Associations. He is Vice President Innovation for SirsiDynix and Chief Strategist for the SirsiDynix Institute. Stephen was listed by Library Journal as one of the top 50 people influencing the future of libraries. He has received numerous honours and speaks regularly internationally. His columns appear in Information Outlook and Multimedia and Internet @ Schools, and SirsiDynix OneSource and he is the author of ALA Editions bestselling Out Front with Stephen Abram.
Register today to receive your webinar log in information and to hear Lee and Stephen's presentation Friday, April 18!
I'll be calling in from Dallas where I am participating in the Great Debate at TxLA.
Stephen
Posted by stephen at 9:47 AM | Comments (0)
February 11, 2008
SirsiDynix SuperConference and SDI Executive Track
Registration is now open for the SirsiDynix SuperConference. You can find out more here.
We're at the Detroit Marriott at the Renaissance Center this year from April 5-8. There are many pre-conference training opportunities, the SirsiDynix Institute Executive Conference, a vendor exhibition and 100+ informative breakouts are all being planned now for the best SuperConference ever in a beautiful facility.
I am especially involved in the SDI Executive Track. You can see the program here. I think we have an awesome line-up this year on the theme of Open Libraries.
We will have the return of the popular Lee Rainie from the Pew Internet & American Life project. I'll be presenting there and there will be special appearances from this amazing group of folks:
Deb Jacobs, Seattle Public Library
Lesley Boughton, Wyoming State Librarian
Terri Fredericka, Executive Director, INFOhio
The SirsiDynix technology and development leaders
Gary Rautenstrauch, SirsiDynix CEO
I am also very excited to have Peter Morville, from Semantic Studios and librarian author of O'Reilly's Ambient Findability and Information Architecture for the WWW at the conference. He blogs at Findability.org is writing a new book on search patterns. He has uploaded screenshots illustrating different types of search patterns to Flickr. He asks folks to add tags, notes, and comments, and suggest new examples. Over time, he hopes to include patterns that illustrate user behavior and the information architecture of search and be blogging about search patterns as the collection and his ideas evolve. I think this will be a very interesting session.
Like all SirsiDynix events, the SDI Executive Track is open to everyone.
Stephen
Posted by stephen at 2:32 PM | Comments (0)
February's SirsiDynix Institute
You are invited to attend the upcoming SirsiDynix Institute webinar – Tuesday, February 19, 2008 at 11 a.m. EST.
Please follow the link to register for this webinar:
https://events.livemeeting.com/sirsidynix021908Reg.htm
February 19, 2008 - 11 a.m. EST
Dru Zuretti
Copyright Education Manager, Copyright Clearance Center
The 21st Century Classroom: Copyright and Electronic Content
The 21st century classroom is integrally tied to the Web as a portal for communication, information gathering, and recreation. Students are roaming daily in social networks such as MySpace and Facebook, voicing their opinions in blogs, conducting research, and texting with their peers. These students have come to expect the around-the-clock access to information and services with limited guidance from others.
To meet the expectations of the independent, technological student, teachers and librarians are faced with finding ways to incorporate online content and platforms into the teaching environment, whether the classroom is physical or virtual. Technological solutions, such as course management systems, have allowed educators and students to interact and share resources efficiently and the Web, for over a decade now, has expanded the reach of information beyond the library and geographical boundaries.
So, where does the issue of copyright fit in this new paradigm? How do educators and librarians navigate the complexities of copyright exemptions in the academic setting? Please join Dru Zuretti, Copyright Education Manager at Copyright Clearance Center, in this Webinar where she will discuss these issues and suggest some best practices for working with copyrighted content in today's Web 2.0 environment.
Dru Zuretti is the Copyright Education Manager at Copyright Clearance Center. Dru has been with CCC since December of 1997, and has served in a variety of customer facing roles, including management of the Customer Relations Group. In her current role of Copyright Education Manager, Dru travels extensively throughout the United States, and visits many college and university campuses, businesses, consortia and corporations, at their request. She also has been a presenter on copyright issues for a variety of national conferences including the National Association of College Stores at ConTEXT and CAMEX, the Medical Library Association Annual Conference, the Special Library Association Annual Conference, Big Ten Printing and Copyright Conference, Print Image International, the Association of College and University Printers, the Society of Technical Communication, and the Text & Academic Authors Association.
Prior to coming to CCC, Dru was the President and General Manager of the Credit Bureau of Eastern Massachusetts, an independent credit reporting and collections agency located in Salem, Massachusetts.
Dru is a member of the National Speakers Association and International Coaching Federation, and has a Master of Education degree from Cambridge College.
Register today to receive your webinar log in information and to hear Dru’s presentation Tuesday, February 19!
Stephen
Posted by stephen at 2:27 PM | Comments (0)
February 5, 2008
SDI Questions and Answers
I just got the transcript wirh the questions asked during my SirsiDynix Institute session this week. I'll do my best to answer them here. I've removed the questioner's names for privacy reasons.
SDI Questions and Answers:
Subject: Open Libraries: 25 Technologies to Watch, and How
Start Time: Thursday, January 31, 2008 8:00:00 AM GMT-8:0
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Q: What's the name of that site again that teaches you how to technology stuff?
A: This is a common question so I did a whole post on this today at Stephen's Lighthouse. It's called 23 Things and has a ton of links. I link to other ones besides the 23 Things too.
http://stephenslighthouse.sirsidynix.com/archives/2008/02/the_23_things_l.html
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Question: What is your reaction to the "abandonment" of Second Life?. A report on NPR said that where Second Life once attracted millions at a given moment, it was now numbered in the tens of thousands, at least when the reporter checked. Do our patrons really want us in all social spaces?
Answer: That weird application of numbers on NPR was interesting. Comparing a years worth of visits to a nightly amount and stating a loss of attention is pretty bad research. Anyway, It is plateauing but not dying. It's a great place to learn and experiment. No one knows the perfect environment yet.
I don't think our patrons want us to be in ALL social spaces. However, I do think libraries should have an understanding of all virtual social spaces where their users are. Since significant percentages of our users are in facebook, MySpace, delicious, Flickr, etc., then we need to be there to understand what's happening.
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Question: I would hate to invest a lot of time developing something and then have the program or software I use become obsolete or unpopular.
Answer: Good question. However by the time we wait for something to be popular we'll be too late to the party. I wouldn't bet the house on any free technology but programs can be planted in them and success can be tested. By the time it's important to the structure of libraries then professional applications can be licensed or acquired and moved in house for stability.
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Question: Hi Stephen. Can you tell me more about 'gaming as a learning device'? Thought that one slide said 'Read Wildly'. :-)
Answer: There are a few books on this topic. Some titles include:
What Video Games Have to Teach Us About Learning and Literacy. Second Edition: Revised and Updated Edition by James Paul Gee
Good Video Games and Good Learning: Collected Essays on Video Games, Learning and Literacy (New Literacies and Digital Epistemologies) by James Paul Gee
Everything Bad is Good for You [BARGAIN PRICE] (Paperback) by Steven Johnson
How Computer Games Help Children Learn by David Williamson Shaffer
The Kids are Alright: How the Gamer Generation is Changing the Workplace (Paperback)
by John C. Beck (Author), Mitchell Wade
(p.s. I checked the slide and it did say Read Widely. But wildly could be more fun.)
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Question: Website for powerpoint again, pls
Answer: The Powerpoint is on the SirsiDynix Institute website with all of the archives.
http://www.sirsidynixinstitute.com
It's also on this blog as a PDF at:
http://stephenslighthouse.sirsidynix.com/archives/2008/01/my_january_nsti.html
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Question: Will you please send us an email with the list from this presentation, or is it on your blog?
It's on the blog here:
http://stephenslighthouse.sirsidynix.com/archives/2008/01/my_january_nsti.html
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Question: In taking notes, I say/heard #17 as podcasts, and the 20 as streaming media. Did I go to sleep or did you just skip some numbers?
Answer: I lost count and there were some numbers missing. Sorry.
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Question: I do have a question about using the right combination of web 2.0 tool for my book group for my library branch at Miami Lakes. I have a blog on wordpress discussing the first book. I have a Google Group to host essays and reviews from those who read the book or for those who want to make comments. I have a MySpace account where either I am sending out information to those who read the book and to libraries. On the date of the event, I am planning to use Meebo to have a live chat with those who can not attend in person. While all these options seems logic to me, is there something else I should do?
Answer: I think that the right mix is highly variable. That's why we need to pilot and keep our minds open. Just keep experimenting. If this stuff could be prescribed it wouldn't need professionals to implement it. That's good for us. Keep up the good work.
Thanks to all who attended. Feel free to ask more questions in the comments.
Stephen
Posted by stephen at 6:18 PM | Comments (0)
January 30, 2008
SirsiDynix Institute Event Archive
I know we were a lirttle behind in getting the SirsiDynix Institute Event Archive updated. I am happy to say the webcasts and podcasts are all there now.
Did you miss that great event you wanted to see? Don't worry, past presentations of the SirsiDynix Institute are always available free of charge in the SirsiDynix Institute Event Archive.
Joan Giannone —President, Mentor Group Training Inc.
Guide to Roving: An Essential Service for Library 2.0
Dec 11, 2007
Both Public and Academic Libraries are encouraging their staff to step out from behind their desks and reach out to their "hidden customers" - the 50 % or more - those thousands of customers - who are reluctant to approach staff at the Reference desk and so remain un-served.
Ulla de Stricker —Consultant, de Stricker Associates
You're An Expert In Library Operations And You're Ready For Your Next Career Move - Is Your Resume?
Dec 04, 2007
Constructing an engaging and compelling resume that has a potential employer thinking “I need this one on my team!” could be among the most difficult tasks we face in the area of career planning. But there is help.
Rachel Bridgewater —Reference Coordinator, Washington State University at Vancouver Library
A Little More Help from your Friends: Social Bookmarking
Nov 13, 2007
Listen to Rachel expand on a very popular presentation she led at ALA Midwinter on social bookmarking.
Ulla de Stricker —Consultant, de Stricker Associates
At the Elbow: Understanding Users' Perception of Process and Effort
Oct 02, 2007
A key step in designing any user oriented service is recognizing the fact that people are careful investors of their time.
Rob Banks —Deputy Director of Operations, Topeka and Shawnee County Public Library
Gina Millsap —Executive Director, Topeka & Shawnee County Public Library
Dump the Org. Chart: Get `Er Done!: Management for a 2.0 Library
Sep 18, 2007
Did you get your MLS in the previous century?
See you at the next one on January 31st!
Stephen
Posted by stephen at 1:31 PM | Comments (2)
My January Institute
I know the slides are on the SirsiDynix Institute website pretty quickly, but I like to provide a set here too as a easier to print PDF.
25 Technologies to Watch
And How
Also, when a I get a chance (I am so far behind!), I'll make a list of links.
I know you're all information professionals and can easily find anything I mentioned but lists are nice!
Stephen
Posted by stephen at 1:26 PM | Comments (0)
November 16, 2007
CODI Presentations
I gave this presentation last week at our clients' User Group conference, CODI. Here are the PPT's.
5+ Top Strategies for Library Success
Stephen
Posted by stephen at 10:53 AM | Comments (0)
October 27, 2007
CODA Presentation
Another part of my Australia trip this month was to do a speech for the SirsiDynix CODA (Customers of Dynix Australia) Conference in Canberra. Here's the PPTs:
Top 10 Strategies for Library Success
Stephen
Posted by stephen at 11:41 AM | Comments (1)
September 12, 2007
SirsiDynix CAVAL Sessions in Australia
Wow, this was a great tour. After I was in South Africa for IFLA and SLIS, I thought, "Gee, I am halfway to OZ, migh as well go there too!" So I did an Australian tour of Melbourne, Sydney, Brisbane, and Perth with a series of half day workshops. Here are the PowerPoints:
Top 10 Strategies for Library Success
CAVAL August 28-31, 2007
I am looking forward to visiting Melbourne and Brisbane again and Canberra in the first week of October.
Stephen
Posted by stephen at 5:04 PM | Comments (0)
August 7, 2007
Building Bigger Brains in Libraries
I did a few SDI LIVE sessions in the booth at ALA.
Here's a link to the PowerPoint about various strategies to develop staff for the new world of libraries while still remaining committed to our traditions:
Bigger Brains: Building Capacity for Learning in 15 Minutes a Day
Stephen
Posted by stephen at 8:35 PM | Comments (0)
April 25, 2007
SDI in February
These have been on the SirsiDynix Institue site for a while but here's another copy of the slides from my most recent SDI:
Stephen
Posted by stephen at 2:33 PM | Comments (0)
December 1, 2006
SirsiDynix Institute 25 session
Here's a link to the presentation I did for the SirsiDynix Institute on "25 Technologues in 50 Minutes". Phew, that was a race for the deadline.
Stephen
Posted by stephen at 5:35 PM | Comments (0)
April 30, 2006
My World Tour Presentations
Well. I am finally back in the land of the living after about 6 weeks on the road except for a brief sojourn with my family for Easter. Since my flight to Chicago is delayed by 3 hours due to the bad weather there today, I'll take advantage of that and make a few postings of recent presentations.
This posting has my PPT's from the SirsiDynix Executive Road Show ready. I did four key cities and they were all wonderful hosts and places to visit!
1. Here is the session from Birmingham, UK
2. Here is the session from Paris, France.
3. Here is the session from Shanghai, China
4. Here is the session from Taipei, Taiwan.
All four presentations are very similar although I think the UK one is the longest. The others were made a little shorter to accomodate some translation or audiences with many different languages in attendance. I really regretted having to miss the Australia leg and hope to go there soon too.
Stephen
Posted by stephen at 12:02 PM | Comments (0)
March 27, 2006
Personas and the NDP
As promised during the SirsiDynix Executive Conference. Here are Bob Molyneux's (Dr. Data!) and my slides that provide a overview on Personas and the Normative Data Project. They're here.
Stephen
Posted by stephen at 4:46 PM | Comments (0)
SirsiDynix Personas Overview
Here's my light overview presented about our Public Libraries Personas project from the Nashville SuperConference.
More will follow as we roll out this major end-user insight project.
Stephen
Posted by stephen at 4:43 PM | Comments (1)