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October 30, 2006
Worth a read
If you are worried about LIS students, have no fears about this one. An excellent paper here called, Improving Library Services: A Review of Techniques.
1. Use integrated service points
2. Cross train staff
3. Use flexible management techniques
4. Redefine the library's physical space
5. Allow users to participate in decisions
6. Focus on new models of professional development
7. Add content to library catalogs
8. Develop a comprehensive marketing strategy
9. Re-evaluate the end user's information needs
10. Re-evaluate the library signage
11. Beware of technology for technology's sake
Stephen
Posted by stephen at October 30, 2006 12:23 PM