« Waiting for your cat to bark | Main | Brewing new ideas creatively »
September 10, 2006
Personas articles part 2
Part 2 of 3 of Mary Lee Kennedy's articles on personas was published today in SirsiDynix OneSource.
Defining Service Level Standards - SirsiDynix Personas Part Two
by Mary Lee Kennedy, TKG Consulting LLC
As many of you know, I find the personas process we have undertaken one of the most educational and enlightening about 'real' user behaviours than anything else I have studied.
Stephen
Posted by stephen at September 10, 2006 7:33 PM