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July 31, 2006
Featuritus
Kathy Sierra, wonderful library blogger at Creating Passionate Users, posted this great image. There's a huge amount of wisdom here.

Read the original post - Ignore the Competition (focus on the user). The inimitable Darlene Fichter commented on it here too. Better yet, subscribe to Kathy's blog.
Stephen
Posted by stephen at July 31, 2006 12:00 AM
