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May 20, 2006

Patron Day

I spent a day with the Metropolitan Libraries outside of Chicago. Alane Wilson from OCLC presented on the Perceptions study and, as usual, had a great deal to offer. Ed Vielmetti, the SuperPatron, did great presentation about what the new patron expects from libraries (and OPACs) today (This was cool- how often do patrons present to libraries?).

I did a session on Public Library Personas and how to focus on the patron's real needs.

It's an interesting theme to focus a staff conference on the patron. I wonder how often we do that, and if it's often enough.

Stephen

Posted by stephen at May 20, 2006 8:50 AM

Comments

Hi Mr. Abrams,

I was in the packed room at WiLSWorld in Wisconsin last month during your enthralling "Growing up in a Google and Web 2.0 World" presentation. You blew my mind! I came back to work talking about some of the things you said, and some of the other stuff I learned at the conference, but it would be so much more effective if I could show my staff and my library board some of your slides.

Do you by chance have that presentation, or a portion of it, online anywhere? (I admit I haven't yet checked out the Dynix/Sirsi continuing ed site of archived presentations ... my library is a Dynix one) Would you mind if I downloaded some of it to share with my board at our next meeting? I just found some of your comments about technology trends and the next generation so fascinating.

Thanks for your consideration.

Nanette Bulebosh, director
Kiel Public Library, Wisconsin

Posted by: Nanette Bulebosh at August 4, 2006 9:49 AM

Thanks Nanette. I'll be posting the PPT's to this blog soon.

Stephen

Posted by: Stephen at August 4, 2006 12:05 PM

Echo the comments above, find your material is just so right on the nail.

Could I use your changed priorities slide in a presentation to library staff, if you wish to view it I'd be happy to send a preview of the presentation.

Posted by: Leonie Hayes at August 10, 2006 11:10 PM

No problem. Feel free to use it.

SA

Posted by: Stephen at August 11, 2006 12:16 AM

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